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PayMaya Meralco Payment Failed

Failed payments are usually caused by incorrect details, insufficient balance, app/network issues, or temporary system errors. Try these safe steps.

Common reasons

  • Wrong Meralco Reference Number (digits missing or swapped)
  • Insufficient wallet balance (including possible fees)
  • Unstable internet connection during payment
  • Temporary service interruption

Safe retry checklist

  1. Check the transaction in Activity List (avoid duplicate payments).
  2. Verify your Meralco Reference Number from your bill.
  3. Ensure enough balance, then retry once on a stable connection.

If you were charged

If your balance was deducted but the bill isn’t posted, keep your receipt and transaction ID, then contact support with screenshots.

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